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注意：若超5客房，可能需要遵守其他相定以及符合外的要求。

The Willow is not a hotel but a property with 3 independent bungalows and 2 apartments. There is no reception desk.

You will receive an important check-in email containing all the necessary information you will need upon arrival to enter the property (gate code, key location, contact phone number, etc.)

A mandatory cleaning fee of 65 USD will be added to your room charge. For guests staying longer than 6 nights and/or with more than 6 guests, there is an additional 65 USD cleaning fee. We will send you a cleaning lady mid-stay. Please note that new towels are available upon request. Please contact property for details.

The actual address of the property will be sent out to you 30 days prior to arrival along with all the important check-in information. Please keep an eye out for this important email, make sure your booking.com email doesn't go to your spam folder.

Check-in is at 16:00 and check-out is at 10:00.

Parking is available for compact cars and regular sedans ONLY. Larger vehicles cannot be accommodated. For larger vehicles free street parking is available.

A security deposit of 500 USD is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please note that the check-in and key-collection take place at: AN EMAIL WILL BE SENT TO YOU WITH THE LOCATION OF THE KEYS, 90038 los angeles. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Willow in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of USD 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.