[北京] 诚聘 Bilingual (Eng/Chi) Network Operations Center (NOC) technician
amarantoasia 2014 年 2 月 11 日 2882 次点击这是一个创建于 4358 天前的主题，其中的信息可能已经有所发展或是发生改变。
Bilingual (English/Chinese) Network Operations Center (NOC) technician.
双语（英文/中文）网络运营中心技术员
Duties and Responsibilities include the following. Duties may change from time to time and other duties may be assigned.
岗位职责（职责或会改变，或被分配至其他职务。）
Candidates will work daily with customers providing phone and email support.
接听及处理故障报告的电话、电邮，管理故障处理跟踪系统的时间报告，协调相关人员完成故障的处理
The engineer responsibilities include first level help desk and operational support for managed service operations with a concentration on LAN/WAN network technology.
工程师职责包括：第一层次的帮助支援协调及支持LAN/WAN网络技术管理业务。
The successful candidate will troubleshoot/isolate network issues and coordinate problem resolution.
成功的候选人将要了解基层网络的问题，并协调解决问题。
They must exhibit the skills necessary to provide technical support.
他们必须具有必要的技能，提供技术支持。
Candidates must possess the ability to coordinate, execute and evaluate logical and physical level issues to resolution including Cisco and Juniper troubleshooting.
考生必须具备协调，执行和评估的逻辑和解决问题的能力，包括思科和Juniper 的故障排除
Comply with all operational policies and procedures
遵守所有营运政策及程序
Operations liaison with all applicable internal parties and external third party providers
需与所有有关的内部及或外部第三方供应商联络
Requirement
MUST be fluent in English and Chinese at both verbally & in written messages. Other APAC languages appreciated
具良好中英文书写及会话能力。
Excellent client interaction and customer service skills.
优秀的客户互动能力和客户服务技巧。
Ability and flexibility to work on night, weekends, or holidays
能适应不定时于晚上，周末或假期工作
Technical problem solving with conformance to established or proposed policies and procedures.
解决已建或拟建的政策及技术问题。
ITIL Certifications Foundation / Service a plus.
具ITIL认证基金会服务将获优先考虑。
Must possess understanding of a T1, Protocols TCP/IP, EIGRP, OSPF,BGP, Routing, ATM, MPLS, Frame Relay, DS3 and Ethernet
必须了解T1，Protocols TCP/IP，EIGRP，OSPF，BGP，Routing，ATM，MPLS，Frame Relay, DS3 和 Ethernet
Knowledge of CISCO routers and Nortel equipment
CISCO的路由器和交换机有基本知识
At least 6 months experience working with WAN
至少对广域网有6个月的工作经验
Knowledge of Frame, ATM, LAN, WAN, MPLS and wireless network.
Frame, ATM, LAN, WAN, MPLS及无线网络有基本知识。
Strong knowledge of Telecom Infrastructure, equipment, telecom networks (Cisco, Juniper, etc), hosting and managed services, OSI Model.
对电信设施有丰富知识，设备，电信网络（CISCO，JUNIPER等），托管和管理服务，OSI模型有基本知识。
Familiar with Management application like BMC (Remedy), CA, BSM, Netcool,infovista etc will be considered as a plus.
熟悉BMC (Remedy), CA, BSM, Netcool,infovista等管理应用程序获优先考虑。
Experience经验
Experience in the telecommunications industry preferable.
具电信行业有经验者先。
Experience in managing, interacting and dealing with Network Operations Groups preferable.
具管理，互动和处理网络运营的经验优先。
It is important that you have previous working experience in multicultural environment and feel comfortable to work in ENGLISH environment.
我们希望阁下有曾于多文化环境及英语环境中的工作经验。
薪资：
根据个人经验，基本工资每月人民币10,000元以上，加本地福利，可面
有兴趣者可发电邮到：[email protected] (Miss. Jan Lai)
双语（英文/中文）网络运营中心技术员
Duties and Responsibilities include the following. Duties may change from time to time and other duties may be assigned.
岗位职责（职责或会改变，或被分配至其他职务。）
Candidates will work daily with customers providing phone and email support.
接听及处理故障报告的电话、电邮，管理故障处理跟踪系统的时间报告，协调相关人员完成故障的处理
The engineer responsibilities include first level help desk and operational support for managed service operations with a concentration on LAN/WAN network technology.
工程师职责包括：第一层次的帮助支援协调及支持LAN/WAN网络技术管理业务。
The successful candidate will troubleshoot/isolate network issues and coordinate problem resolution.
成功的候选人将要了解基层网络的问题，并协调解决问题。
They must exhibit the skills necessary to provide technical support.
他们必须具有必要的技能，提供技术支持。
Candidates must possess the ability to coordinate, execute and evaluate logical and physical level issues to resolution including Cisco and Juniper troubleshooting.
考生必须具备协调，执行和评估的逻辑和解决问题的能力，包括思科和Juniper 的故障排除
Comply with all operational policies and procedures
遵守所有营运政策及程序
Operations liaison with all applicable internal parties and external third party providers
需与所有有关的内部及或外部第三方供应商联络
Requirement
MUST be fluent in English and Chinese at both verbally & in written messages. Other APAC languages appreciated
具良好中英文书写及会话能力。
Excellent client interaction and customer service skills.
优秀的客户互动能力和客户服务技巧。
Ability and flexibility to work on night, weekends, or holidays
能适应不定时于晚上，周末或假期工作
Technical problem solving with conformance to established or proposed policies and procedures.
解决已建或拟建的政策及技术问题。
ITIL Certifications Foundation / Service a plus.
具ITIL认证基金会服务将获优先考虑。
Must possess understanding of a T1, Protocols TCP/IP, EIGRP, OSPF,BGP, Routing, ATM, MPLS, Frame Relay, DS3 and Ethernet
必须了解T1，Protocols TCP/IP，EIGRP，OSPF，BGP，Routing，ATM，MPLS，Frame Relay, DS3 和 Ethernet
Knowledge of CISCO routers and Nortel equipment
CISCO的路由器和交换机有基本知识
At least 6 months experience working with WAN
至少对广域网有6个月的工作经验
Knowledge of Frame, ATM, LAN, WAN, MPLS and wireless network.
Frame, ATM, LAN, WAN, MPLS及无线网络有基本知识。
Strong knowledge of Telecom Infrastructure, equipment, telecom networks (Cisco, Juniper, etc), hosting and managed services, OSI Model.
对电信设施有丰富知识，设备，电信网络（CISCO，JUNIPER等），托管和管理服务，OSI模型有基本知识。
Familiar with Management application like BMC (Remedy), CA, BSM, Netcool,infovista etc will be considered as a plus.
熟悉BMC (Remedy), CA, BSM, Netcool,infovista等管理应用程序获优先考虑。
Experience经验
Experience in the telecommunications industry preferable.
具电信行业有经验者先。
Experience in managing, interacting and dealing with Network Operations Groups preferable.
具管理，互动和处理网络运营的经验优先。
It is important that you have previous working experience in multicultural environment and feel comfortable to work in ENGLISH environment.
我们希望阁下有曾于多文化环境及英语环境中的工作经验。
薪资：
根据个人经验，基本工资每月人民币10,000元以上，加本地福利，可面
有兴趣者可发电邮到：[email protected] (Miss. Jan Lai)
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